Frequently Asked Questions
How do I join the Taste Club?
Simply select 6 or 12 wines from our online store, and the frequency in which you would like to receive them. The first pack will be delivered immediately, and subsequent packs will be delivered based on the frequency selected.
What discount is on offer?
As a Taste Club member, your discount depends on how many bottles of wine you purchase throughout the year. The discounts work as follows:
Every Three Months
6 Bottles – 20% Discount (24 bottles a year)
12 Bottles – 25% Discount (48 bottles a year)
Every Six Months
6 Bottles – 15% Discount (12 bottles a year)
12 Bottles – 20% Discount (24 bottles a year)
Every Twelve Months
6 Bottles – 10% Discount (6 bottles a year)
12 Bottles – 15% Discount (12 bottles a year)
Can I change my wine preferences in the Taste Club?
At any time you can update the volume, frequency, and the actual wines that you wish to receive. We will send you an email two weeks before any scheduled shipment, giving you ample time to make any amendments.
Can I update my details?
You can jump into your My Account page to update payment details, shipping preferences, and wine preferences.
Can I cancel my membership?
You can cancel your Taste Club membership after a minimum of 12 months. Cancellation requests can be submitted via email to [email protected], and must be received at least two weeks in advance of any upcoming scheduled shipment.
